客户评价
由实住客人提供的真实点评
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Nice hotel good service. Nice breakfast
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I arrived at the hotel around 9 am and room was not ready. We kept our luggage at the hotel and were back around 5pm. After getting back the luggage, we proactively approached the receptionist for check-in. He checked my passport and asked me to show the hotel voucher. I was wondering the computer system should have our record after checking the passport. I haven’t been asked to show voucher with booking through Trip.com. I showed an electronic version in the phone but he gave me a card and asked sending it by email. I was tired after a day out and the receptionist set huddle to me. I was surprised but did it accordingly. His attitude was unacceptable. After receiving the room cards, I requested his name because no name tag was on his uniform.
The next evening, I called from room requesting a bowl and plate. The same receptionist sent them in person and asked me why I needed his name. He said that he didn’t do anything wrong and why I recorded his name. I replied”if you didn’t do anything wrong, you don’t need to worry. You do not wear your name tag but others do and so I want to know who you are.”
It is my first time to encounter such experience in the hotel.This staff is not professional and childish. This is an individual case and staff in the hotel as other staff are helpful and polite.
I wish the hotel would give extra training and education to that young man. Thanks.
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酒店位置很好，几乎在衞城中心，交通方便，前台的服务人员也很专业到位，顶楼有酒吧，可看到雅典衞城，还有一间可看到雅典衞城的套房
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波里斯大酒店预订电话：+8620-86009099
（电话忙线或无人接听时，请在线预订！）
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其他咨询：+30-21-05243156 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
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会议室在线预订
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波里斯大酒店地址：阿提卡 · 雅典 · 奥莫尼亚 · Veranzerou 10
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